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GROUP FITNESS CLASSES
How do I book classes?
You can book in-club classes in the EQX+ app - just tap "Classes" on the bottom navigation bar, find your class and tap "Book". You can review the booking rules here: https://www.equinox.com/classschedule/rules.
How can I cancel my class booking?
You can cancel a booked class in the EQX+ app, just tap the Calendar icon in the upper right corner, locate the class you want to cancel, and tap the Booked button to unbook it. As a reminder, you can change or cancel an existing reservation up to 3 hours prior to the start of the class without penalty. If you cancel less than 3 hours prior to the start of class, you'll get a Late Cancel. Members who accrue three (3) Late Cancels and/or No Shows within 30 days may not make online reservations for a period of one (1) week.
How can I see my position on the waitlist for class booking?
If you are in position 1-10, your place on the waitlist will be displayed on the app/website. If you are in position 11 or above, you’ll see a message saying there are 10+ members ahead of you.
Can I attend a class if I didn't book it?
We accept walk-ins to each class if there is space available. Please check with the Front Desk when you arrive at the club.
Do I need to bring any equipment or have special footwear to take a class?
Yoga: We provide your mat and props. You can practice barefoot or with socks, just leave your shoes outside the door.
Cycling: You can wear sneakers or Cycling shoes (LOOK Delta clip or SPD are compatible with our bikes). If you choose to wear sneakers, we will have shoe cages for your bike - ask your instructor if you need assistance! Water suggested.
HIIT: We have all the equipment, just wear appropriate workout shoes. Water suggested.
Boxing: Please bring your own boxing gloves and hand wraps, and wear appropriate workout shoes. Water suggested.
I received an email about missing a class, but I did attend. How do I get my penalty removed?
You can email Concierge@Equinox.com for assistance.